There are a plethora of published case studies describing the successful adoption of emotional maturity growth in an enterprise or project. Here are a few published examples:
General Electric (GE) is a multinational conglomerate that has been implementing emotional intelligence training for its employees for over a decade. The company has seen a number of benefits from this training, including increased employee engagement, improved teamwork, and reduced conflict.
Google is another company that has invested heavily in emotional intelligence training. The company has found that this training has helped to improve employee communication, decision-making, and problem-solving skills.
LinkedIn is a social media platform for professionals. The company has developed an emotional intelligence assessment tool that helps its members to identify their strengths and weaknesses in this area. LinkedIn also offers a number of resources and training programs on emotional intelligence.
The Mayo Clinic is a non-profit medical organisation. The clinic has implemented a number of programs to promote emotional maturity among its employees, including mindfulness training and conflict resolution workshops.
And its not just those Tier1 poster child enterprises that provide case studies advocating the value of emotional maturity:
The Container Store is a retail company that sells storage solutions. The company has created a culture of emotional intelligence, where employees are encouraged to be open and honest with each other. This has helped to create a more positive and productive work environment.
Zappos is an online shoe retailer. The company is known for its focus on customer service and its commitment to creating a positive work environment. Zappos offers emotional intelligence training to all of its employees.
Atlassian is a software company that develops project management and collaboration tools. The company offers emotional intelligence training to all of its employees. Atlassian believes that emotional intelligence is essential for building strong teams and creating a positive work environment.
HubSpot is a marketing software company. The company offers emotional intelligence training to all of its employees. HubSpot believes that emotional intelligence is essential for building strong relationships with customers and partners.
Intuit is a financial software company. The company offers emotional intelligence training to all of its employees. Intuit believes that emotional intelligence is essential for making better decisions and building a more successful company.
These are just a few examples of the numerous global companies that have successfully adopted emotional maturity growth. By investing in the development of Emotional Maturity (EQ), these companies have created a more productive and positive work environment for their employees.
But there are also many case studies of successful projects and enterprises that make no mention of Emotional Maturity. More often reference to Emotional Maturity and EQ training is limited to HR practitioners and line manager. Why?
There can be many reasons why EQ is not (yet) a mainstream element of the PMs and PMO toolkit across every enterprise.
Lack of awareness: Some project managers in your geography may not be aware of the importance of EQ or how it can benefit their work.
Time commitment: Developing EQ takes time and effort, and project managers may not have the time to commit to it.
Resistance to change: Some project managers may be resistant to change and may not see the need to develop EQ.
Effort: Developing EQ can require commitment, and project managers may not see they have the bandwidth or training support for it.
Lack of a supportive culture: If the organisational culture does not value EQ, it will be difficult for project managers to adopt it.
It is also possible that EQ is less of a mainstream element in the PM toolkit in some geographies or sectors because it is a relatively new concept. A focus on applied emotional maturity can challenge the status quo and face resistance from dominant cultural value systems.
But despite this resistance & inertia, there is an ever growing number of project managers and enterprise leaders who are recognising the value of EQ. They are realising that EQ can help them to be more effective in their work by improving communications, decision-making, and conflict resolution capabilities.
Especially where the sector or the business or operation are being impacted by competitive forces or by transformational change, then the core value of growing emotional maturity starts to be recognised with:
Increased employee engagement: When employees feel emotionally safe and supported, they are more likely to be engaged in their work.
Improved teamwork: Emotionally mature teams are better able to collaborate and resolve conflict.
Reduced stress: Emotional maturity can help employees to manage stress more effectively.
Increased productivity: Emotionally mature employees are more likely to be productive and creative.
Better decision-making: Emotionally mature employees are better able to make sound decisions.
Enhanced customer service: Emotionally mature employees are better able to provide excellent customer service.
If you are looking to improve the performance of your enterprise or project, consider adopting emotional maturity growth. It is an investment that will pay off in the long run.
You can help to overcome the challenges that may resist the development emotional maturity by:
Educating yourself and your teams about emotional maturity:
The more your employees know about emotional maturity, the more likely they are to see the value in it.
Share the business case and value for emotional maturity development:
Talk to your teams and your leadership about the benefits of emotional maturity development and how it can help them and the enterprise succeed.
Find a EQ development program that is right for your enterprise:
A primer outlining how to add EQ to the PM tool kit is available on our site >> https://www.aeq.services << . The development of emotional maturity with Program & Project Managers requires applied emotional intelligence coaching integrated with experienced professional project management performance coaching. Adopt the EQ development model that is tailored to the needs of your enterprise and your teams
Being patient:
Developing emotional maturity takes time and practice. Don't get discouraged if you don't see results immediately.
By taking these steps, you can help to create a more emotionally mature workplace and improve the performance of your project managers and PMOs. ANd how to address resistance to change or inertia when stakeholders do not see the need to develop emotional maturity:
Start by understanding the reasons for the resistance:
There are many reasons why people might resist change, such as fear of the unknown, uncertainty about the benefits of change, or a lack of trust in the people leading the change. It is important to understand the specific reasons for the resistance in your case in order to address it effectively.
Gather evidence of the benefits of emotional maturity:
There is a lot of research that shows the benefits of emotional maturity for individuals, teams, and organisations. Gather this evidence and present it to stakeholders in a clear and concise way.
Make a compelling case for change:
Explain to stakeholders why emotional maturity is important and how it can benefit the organisation. Focus on the specific benefits that are most relevant to your organisation.
Be patient and persistent:
Change takes time, so it is important to be patient and persistent in your efforts to overcome resistance. Keep presenting the evidence, making the case for change, and answering any questions that stakeholders may have.
Enlist the support of others:
Get other people on board with the change. This could include other peers, managers, or even partners, customers or clients. Having others who are supportive of the change can help to overcome resistance.
Start small:
If stakeholders are still not convinced, you can start with small changes that can demonstrate the benefits of emotional maturity. This could involve sharing learning with peers about emotional intelligence or even starting a “postmortem club” to develop a more supportive counter-culture in the workplace.
By following these tips, you can increase the chances of overcoming resistance to change and developing emotional maturity in your organisation.
Are you a PM or PMO leader who’s not sure how best to develop your own and your team’s Emotional Maturity? Are you an enterprise leader, directing a Digital Transformation or a complex ICT Transition or a strategic CiP program and you're unsure how to assure project performance? A coaching program that is integrated with legacy project performance reviews can be a simple, reliable way to achieve that success.
If applied EQ is too often missing from projects and there’s interest in improving the quality and success of ICT project activity please contact Applied EQ Services to discuss bespoke online coaching, mentoring and consultancy services. We optimise project skill sets and deliver a sense of assurance for Project Managers to confidently conduct the "orchestra" for their own projects.
Comentarios